VoIP Webhook Events Documentation

Overview

This document describes all webhook events sent by the Asterisk AMI listener. Your webhook endpoint will receive HTTP GET requests with query parameters for each call event.

Webhook URL format:

<https://your-endpoint.com/webhook/voip?event=EVENT_TYPE&uniqueid=XXX&callerid=XXX&>...


Events Reference

1. start

Description: A new call has been initiated. A channel has been created in Asterisk.

When it fires: Immediately when someone dials a number (outbound) or when an incoming call arrives (inbound).

Use case: Create a new call record in your database.

Parameter Type Description Example
event string Always start start
uniqueid string Unique call identifier 1706012345.123
callerid string Caller's number or extension 100 or 0612345678
extension string Internal extension (if applicable) 100
channel string Full Asterisk channel name PJSIP/100-00000001
dialed string Number that was dialed 0612345678
channel_state string Initial channel state Down or Ring

Example request:

GET /webhook/voip?event=start&uniqueid=1706012345.123&callerid=100&extension=100&channel=PJSIP%2F100-00000001&dialed=0612345678&channel_state=Down


2. ringing

Description: The destination phone is now ringing.

When it fires: When Asterisk starts ringing the destination number.

Use case: Update UI to show "Ringing..." status.

Parameter Type Description Example
event string Always ringing ringing
uniqueid string Unique call identifier 1706012345.123
callerid string Caller's number 100
extension string Caller's extension 100
channel string Caller's channel PJSIP/100-00000001
dialed string Number dialed 0612345678
dest_channel string Destination channel PJSIP/trunk-00000002
dest_callerid string Destination number 0612345678
dest_uniqueid string Destination unique ID 1706012345.124
dialstring string Dial string used 0612345678@trunk